palaniappan p5 min
Salesforce and Zendesk on Bedrock Managed Knowledge Base, and the connector to pick instead
On 23 Sep 2026 AWS added Salesforce and Zendesk connectors. The managed Salesforce crawl is 4 entity flags, not the classic preview's 21 CRM objects. New customer-managed Salesforce connectors stop on 30 Sep 2026.