# Review intelligence — output schema

Companion to **AI product review intelligence for eCommerce brands**.

```text
Window: last 30 days (N reviews — your count)

Top complaint: Packaging quality (theme_id: packaging)
  Evidence: 18 reviews citing box crush / leak (fixture count)
  SKUs: SKU-BOTTLE-500, SKU-BOTTLE-750
  Suggested owner: Ops / 3PL
  Do not auto-change copy

Growing complaint: Battery life
  Direction: + vs prior 30 days (requires getReviewTrend)
  Suggested owner: Merchandising + supplier QA

Most requested feature: Travel size version
  Not a commitment to build
```

## Guardrails

- Themes need a **minimum review count** before they appear (set yours; do not publish a theme of 2 reviews as a "trend").
- Quotes are truncated and PII-stripped.
- Never write a public product-page reply without a human.