# eCommerce AI agents series — companion artifacts

Cloneable checklists and matrices for the FactualMinds **eCommerce AI Agents** blog series (August 2026).

**Public URLs:** `https://www.factualminds.com/examples/architecture-blog-2026/ecommerce-ai-agents-series/{path}`

These files are **operating artifacts**, not a production commerce stack and **not** an anonymized client engagement.

- First-party platform signals cited in the posts (Gateway ~180→95 ms canary, AgentCore ~$791/mo at 50K sessions) come from earlier published FactualMinds AgentCore posts — not from this folder.
- Industry stats in the posts (Baymard cart abandonment **70.22%**, Gorgias WISMO share, Adobe Analytics July 2026 AI-referral figures via Digital Commerce 360) are attributed at the citation, not claimed as FactualMinds measurements.
- Do **not** treat sample SKUs, ticket counts, or refund caps as measured eCommerce outcomes.

## Versions (assumed)

| Component | Assumed version / note |
| --------- | ---------------------- |
| Python | 3.12+ (only if you also clone the store-agents stubs) |
| AgentCore Harness | GA 17 Jun 2026 — `CreateHarness` / `InvokeHarness` |
| AgentCore Runtime | Isolated microVM host for custom loops (Strands, etc.) |
| AgentCore Gateway + Policy | OpenAPI / MCP tools; Cedar default-deny on writes |
| Strands Agents | ≥ 1.x — Agents-as-Tools, Graph, Swarm, Workflow |
| Amazon Bedrock | Model access (Converse), Guardrails — not the agent host |
| Next.js / Tailwind | Typical ops dashboard / HITL UI — not required for every customer |

## Layout

| Path | Used by |
| ---- | ------- |
| [`15-automations-matrix.md`](15-automations-matrix.md) | Post 1 — pillar |
| [`support-agent-tool-policy.md`](support-agent-tool-policy.md) | Post 2 |
| [`wismo-state-machine.md`](wismo-state-machine.md) | Post 3 |
| [`backoffice-task-matrix.md`](backoffice-task-matrix.md) | Post 4 |
| [`operations-daily-brief-schema.md`](operations-daily-brief-schema.md) | Post 5 |
| [`analytics-tool-catalog.md`](analytics-tool-catalog.md) | Post 6 |
| [`review-intelligence-output-schema.md`](review-intelligence-output-schema.md) | Post 7 |
| [`order-exception-playbook.md`](order-exception-playbook.md) | Post 8 |
| [`catalog-validation-rules.md`](catalog-validation-rules.md) | Post 9 |
| [`shopping-agent-readiness-checklist.md`](shopping-agent-readiness-checklist.md) | Post 10 |
| [`hybrid-automation-decision-matrix.md`](hybrid-automation-decision-matrix.md) | Post 11 |
| [`architecture-cto-brief.md`](architecture-cto-brief.md) | Post 12 |
| [`architecture.drawio`](architecture.drawio) | Post 12 — storefront → Harness → tools |
| [`recommendation-agent-decision-matrix.md`](recommendation-agent-decision-matrix.md) | Post 13 |
| [`cart-abandonment-recovery-playbook.md`](cart-abandonment-recovery-playbook.md) | Post 14 |
| [`upsell-cross-sell-decision-matrix.md`](upsell-cross-sell-decision-matrix.md) | Post 15 |
| [`personalized-offer-approval-rules.md`](personalized-offer-approval-rules.md) | Post 16 |
| [`merchandising-recommendation-brief.md`](merchandising-recommendation-brief.md) | Post 17 |
| [`agentic-commerce-merchant-readiness.md`](agentic-commerce-merchant-readiness.md) | Post 32 — external-agent channel score |
| [`ai-search-channel-measurement.md`](ai-search-channel-measurement.md) | Post 33 — AI-referral instrumentation |
| [`geo-product-information-checklist.md`](geo-product-information-checklist.md) | Post 34 — GEO packaging (not a rank) |
| [`ai-ready-catalog-contract.md`](ai-ready-catalog-contract.md) | Post 35 — catalog as agent/search/GEO contract |
| [`agent-choice-optimization-signals.md`](agent-choice-optimization-signals.md) | Post 36 — decision-layer signals |
| [`autonomy-spectrum-by-action.md`](autonomy-spectrum-by-action.md) | Post 37 |
| [`hitl-approval-architecture.md`](hitl-approval-architecture.md) | Post 38 |
| [`ecommerce-agent-security-checklist.md`](ecommerce-agent-security-checklist.md) | Post 39 |
| [`ai-automation-opportunity-score.md`](ai-automation-opportunity-score.md) | Post 40 |
| [`ai-agent-readiness-checklist.md`](ai-agent-readiness-checklist.md) | Post 41 — org-wide agent readiness |
| [`ai-implementation-failure-modes.md`](ai-implementation-failure-modes.md) | Post 42 — pre-model failure modes |
| [`ai-agent-maturity-model.md`](ai-agent-maturity-model.md) | Post 43 — program levels 1–5 |
| [`ai-agent-roadmap-phasing.md`](ai-agent-roadmap-phasing.md) | Post 44 — when, not which |
| [`ai-ready-business-data-layer.md`](ai-ready-business-data-layer.md) | Post 45 — cross-domain data layer |
| [`ai-data-agent-tool-catalog.md`](ai-data-agent-tool-catalog.md) | Post 46 — joined-entity reads |
| [`data-quality-monitor-rules.md`](data-quality-monitor-rules.md) | Post 47 — monitors vs PIM publish |
| [`root-cause-investigation-playbook.md`](root-cause-investigation-playbook.md) | Post 48 — RCA hops |
| [`margin-intelligence-data-contract.md`](margin-intelligence-data-contract.md) | Post 49 — revenue ≠ profit |
| [`refund-investigation-decision-matrix.md`](refund-investigation-decision-matrix.md) | Post 50 — this refund |
| [`return-fraud-risk-scoring.md`](return-fraud-risk-scoring.md) | Post 51 — risk, not accusation |
| [`pricing-recommendation-governance.md`](pricing-recommendation-governance.md) | Post 52 — price recommend |
| [`store-monitoring-signal-catalog.md`](store-monitoring-signal-catalog.md) | Post 53 — proactive signals |
| [`exception-agent-pattern.md`](exception-agent-pattern.md) | Post 54 — reusable exception loop |
| [`evidence-based-alert-schema.md`](evidence-based-alert-schema.md) | Post 55 — alerts with evidence |
| [`operations-control-tower-architecture.md`](operations-control-tower-architecture.md) | Post 56 — what needs attention now |
| [`multi-agent-when-to-split.md`](multi-agent-when-to-split.md) | Post 57 — one agent vs many |
| [`supervisor-specialist-team.md`](supervisor-specialist-team.md) | Post 58 — supervisor roster |
| [`agent-memory-retention-policy.md`](agent-memory-retention-policy.md) | Post 59 — memory layers |
| [`enterprise-integration-tool-boundaries.md`](enterprise-integration-tool-boundaries.md) | Post 60 — Shopify/ERP/CRM/WMS |
| [`agent-ready-storefront-checklist.md`](agent-ready-storefront-checklist.md) | Post 61 — storefront preparation |
| [`ai-product-passport-schema.md`](ai-product-passport-schema.md) | Post 62 — shopping-agent object |
| [`ai-discovery-visibility-signals.md`](ai-discovery-visibility-signals.md) | Post 63 — agent-mediated discovery |
| [`ai-comparison-audit-framework.md`](ai-comparison-audit-framework.md) | Post 64 — comparison audit |
| [`monday-checklist.md`](monday-checklist.md) | All posts — ship gate |
| [`retention-risk-action-matrix.md`](retention-risk-action-matrix.md) | Post 18 — retention |
| [`ltv-attention-scorecard.md`](ltv-attention-scorecard.md) | Post 19 — LTV attention |
| [`post-purchase-journey-playbook.md`](post-purchase-journey-playbook.md) | Post 20 — journey coordinator |
| [`replenishment-engagement-rules.md`](replenishment-engagement-rules.md) | Post 21 — replenishment |
| [`inventory-reorder-risk-brief.md`](inventory-reorder-risk-brief.md) | Post 22 — inventory reorder |
| [`excess-inventory-action-matrix.md`](excess-inventory-action-matrix.md) | Post 23 — excess / dead stock |
| [`demand-forecast-action-brief.md`](demand-forecast-action-brief.md) | Post 24 — demand forecast brief |
| [`purchase-order-approval-gates.md`](purchase-order-approval-gates.md) | Post 25 — PO approval gates |
| [`vendor-health-scorecard.md`](vendor-health-scorecard.md) | Post 26 — vendor health |
| [`b2b-sales-agent-tool-policy.md`](b2b-sales-agent-tool-policy.md) | Post 27 — B2B sales tools + JWT |
| [`b2b-quote-approval-gates.md`](b2b-quote-approval-gates.md) | Post 28 — RFQ draft vs issue |
| [`b2b-reorder-attention-playbook.md`](b2b-reorder-attention-playbook.md) | Post 29 — cadence → AM action |
| [`b2b-account-health-dashboard.md`](b2b-account-health-dashboard.md) | Post 30 — AM attention table |
| [`b2b-onboarding-control-gates.md`](b2b-onboarding-control-gates.md) | Post 31 — credit/contract HITL |

Strands supervisor stubs live next door: [`../ecommerce-agentcore-store-agents/`](../ecommerce-agentcore-store-agents/).

## Quick dry-run

```bash
# From this folder — no AWS calls
ls -1 *.md architecture.drawio
```

## Related posts

- [AI agents for eCommerce: 15 automations](https://www.factualminds.com/blog/ai-agents-for-ecommerce-15-automations-2026/)
- [AI product recommendation agents](https://www.factualminds.com/blog/ai-product-recommendation-agent-ecommerce-2026/)
- [AI agents for cart abandonment](https://www.factualminds.com/blog/ai-agents-cart-abandonment-ecommerce-2026/)
- [AI agent for upsell and cross-sell](https://www.factualminds.com/blog/ai-agent-ecommerce-upsell-cross-sell-2026/)
- [AI agents for personalized offers](https://www.factualminds.com/blog/ai-agents-personalized-offers-ecommerce-2026/)
- [AI agents for dynamic merchandising](https://www.factualminds.com/blog/ai-agents-dynamic-merchandising-ecommerce-2026/)
- [AI customer retention agent](https://www.factualminds.com/blog/ai-customer-retention-agent-ecommerce-2026/)
- [AI agent for customer lifetime value](https://www.factualminds.com/blog/ai-agent-customer-lifetime-value-ecommerce-2026/)
- [AI agent for post-purchase engagement](https://www.factualminds.com/blog/ai-agent-post-purchase-engagement-ecommerce-2026/)
- [AI replenishment agent](https://www.factualminds.com/blog/ai-replenishment-agent-ecommerce-2026/)
- [AI inventory agent](https://www.factualminds.com/blog/ai-inventory-agent-reorder-ecommerce-2026/)
- [AI agent for excess inventory](https://www.factualminds.com/blog/ai-agent-excess-inventory-dead-stock-ecommerce-2026/)
- [AI demand forecasting agent](https://www.factualminds.com/blog/ai-demand-forecasting-agent-ecommerce-2026/)
- [AI purchase order agent](https://www.factualminds.com/blog/ai-purchase-order-agent-ecommerce-2026/)
- [AI agent for vendor performance](https://www.factualminds.com/blog/ai-agent-vendor-performance-ecommerce-2026/)
- [Your next customer may be an AI agent](https://www.factualminds.com/blog/ai-agent-as-next-customer-ecommerce-2026/)
- [AI search as an eCommerce sales channel](https://www.factualminds.com/blog/ai-search-ecommerce-sales-channel-2026/)
- [Generative engine optimization for eCommerce](https://www.factualminds.com/blog/generative-engine-optimization-ecommerce-2026/)
- [The AI-ready product catalog](https://www.factualminds.com/blog/ai-ready-product-catalog-agentic-commerce-2026/)
- [When AI agents choose products](https://www.factualminds.com/blog/when-ai-agents-choose-products-ecommerce-2026/)
- [Build eCommerce store AI agents on AgentCore](https://www.factualminds.com/blog/ecommerce-ai-agents-amazon-bedrock-agentcore-2026/)
- [AI sales agent for B2B eCommerce](https://www.factualminds.com/blog/ai-sales-agent-b2b-ecommerce-2026/)
- [AI quote agent for B2B RFQs](https://www.factualminds.com/blog/ai-quote-agent-b2b-ecommerce-2026/)
- [AI reorder agent for B2B customers](https://www.factualminds.com/blog/ai-reorder-agent-b2b-ecommerce-2026/)
- [AI account manager agent for B2B](https://www.factualminds.com/blog/ai-account-manager-agent-b2b-ecommerce-2026/)
- [AI agent for B2B customer onboarding](https://www.factualminds.com/blog/ai-agent-b2b-customer-onboarding-2026/)
- [AgentCore Harness + Strands ship map](https://www.factualminds.com/blog/production-ai-agents-aws-agentcore-harness-strands-2026/)
- [How much autonomy to give an eCommerce AI agent](https://www.factualminds.com/blog/ecommerce-ai-agent-autonomy-spectrum-2026/)
- [Human-in-the-loop AI agents for eCommerce](https://www.factualminds.com/blog/human-in-the-loop-ai-agents-ecommerce-2026/)
- [Secure AI agents connected to your store](https://www.factualminds.com/blog/secure-ai-agents-ecommerce-store-2026/)
- [AI agent ROI — what to automate first](https://www.factualminds.com/blog/ai-agent-roi-ecommerce-automation-priority-2026/)
- [eCommerce AI agent readiness assessment](https://www.factualminds.com/blog/ecommerce-ai-agent-readiness-assessment-2026/)
- [Why eCommerce AI projects fail before the model](https://www.factualminds.com/blog/ecommerce-ai-implementation-challenges-2026/)
- [eCommerce AI agent maturity model](https://www.factualminds.com/blog/ecommerce-ai-agent-maturity-model-2026/)
- [AI agent roadmap for eCommerce](https://www.factualminds.com/blog/ai-agent-roadmap-ecommerce-2026/)
- [AI-ready eCommerce data layer](https://www.factualminds.com/blog/ai-ready-ecommerce-data-layer-2026/)
- [AI data agent for eCommerce](https://www.factualminds.com/blog/ai-data-agent-ecommerce-2026/)
- [AI data quality monitoring](https://www.factualminds.com/blog/ai-data-quality-monitoring-ecommerce-2026/)
- [AI root cause analysis](https://www.factualminds.com/blog/ai-root-cause-analysis-ecommerce-2026/)
- [AI margin intelligence](https://www.factualminds.com/blog/ai-margin-intelligence-ecommerce-2026/)
- [AI refund investigation](https://www.factualminds.com/blog/ai-refund-investigation-agent-ecommerce-2026/)
- [AI return fraud detection](https://www.factualminds.com/blog/ai-return-fraud-detection-ecommerce-2026/)
- [AI pricing intelligence](https://www.factualminds.com/blog/ai-pricing-intelligence-agent-ecommerce-2026/)
- [AI eCommerce monitoring agent](https://www.factualminds.com/blog/ai-ecommerce-monitoring-agent-2026/)
- [AI exception agent](https://www.factualminds.com/blog/ai-exception-agent-ecommerce-2026/)
- [AI business alerts](https://www.factualminds.com/blog/ai-business-alerts-ecommerce-2026/)
- [AI operations control tower](https://www.factualminds.com/blog/ai-operations-control-tower-ecommerce-2026/)
- [When you need multiple AI agents](https://www.factualminds.com/blog/multi-agent-ecommerce-architecture-2026/)
- [Multi-agent operations team](https://www.factualminds.com/blog/multi-agent-ecommerce-operations-team-2026/)
- [AI agent memory for eCommerce](https://www.factualminds.com/blog/ai-agent-memory-ecommerce-2026/)
- [AI agent ERP CRM WMS integration](https://www.factualminds.com/blog/ai-agent-ecommerce-integration-2026/)
- [Agent-ready eCommerce storefront](https://www.factualminds.com/blog/agent-ready-ecommerce-storefront-2026/)
- [AI product passport](https://www.factualminds.com/blog/ai-product-passport-ecommerce-2026/)
- [AI product discovery for brands](https://www.factualminds.com/blog/ai-product-discovery-ecommerce-2026/)
- [AI product comparison audit](https://www.factualminds.com/blog/ai-product-comparison-optimization-ecommerce-2026/)